Here are some of our most frequently asked questions. If you can't find an answer to your question, then feel free to either jump into a chat with us using the icon on bottom right corner of your screen, or you can alternatively send us an email in which we will get back to you within 24 hours.

Is CBD legal? Will it get me high?

CBD is legal provided there are only trace amounts of THC in the product. Cannabidiol (CBD) is one of two main cannabinoid compounds found in cannabis and hemp plants. The other compound is CBD’s other more infamous counterpart tetrahydrocannabinol (THC). The key difference between the two compounds is that whilst THC is psychoactive, CBD is not. This means that CBD won’t get you ‘high’. CBD is becoming increasingly popular for this reason, due to the benefits it can bring without the associated psychoactive elements that THC causes. This is also why you should check your CBD to be sure of how much THC there is.

How old do i have to be to purchase CBD oil?

By ordering our products you confirm that you are at least 18 years of age.

What is CBD? How does it work?

CBD refers to the molecule Cannabidiol. CBD is just one of hundreds of compounds called cannabinoids which are found in Hemp. In all of our bodies is a system known as the Endocannabinoid system (ECS), which is responsible for a number of physiological and cognitive processes. Research has found that CBD seems to inhibit an enzyme responsible for breaking down a key endocannabinoid, known as anandamide. By introducing CBD into the body, anandamide stays around for longer in the body before being metabolised. Therefore, a regular intake of CBD can support and boost our endocannabinoid system to function optimally.

Is CBD natural?

CBD is a cannabinoid, it is a naturally occurring chemical compound found in the hemp plant, so it is natural.

What is the recommended dosage for CBD oil?

As everyone metabolizes the compound differently, the dosage will vary from individual to individual. In general, the best way to find the dosage perfect for you is to start low and begin to increase it slowly, over a number of days. Remember to keep your dosage the same for a couple of days before increasing it. We provide baseline recommendations on all of our product pages, please refer to them if you are unsure of how much you should be taking or consult a medical professional.

What does full spectrum CBD mean?

Full spectrum CBD is an extract which possesses all the naturally occurring compounds found in the hemp plant. This includes terpenes, and the full range of cannabinoids found in the plant. The full spectrum has a synergistic effect, allowing the benefit of each individual cannabinoid to be magnified. This is known as the "Entourage" effect.

Where do we ship to?

We currently only ship our products anywhere within the UK and the rest of Europe. You can check delivery times and prices for your region on our Shipping policy page.

Do we test our products?

All of our products go through a rigorous screening process to ensure that you receive the highest quality CBD available on the market. We ensure that all of our batches of CBD oil are compliant with the law and that the oil is full spectrum. To achieve this and to be transparent, we lab test our products through an independent body and have lab report certificates to verify these facts. The reports can be made available to customers on request.

Where is my order? I can't find my tracking details?

When you make your purchase, your tracking order will be sent to you. In the event that you do not receive it, please contact info@lucidhemp.co.uk and we will be able to recover this for you.

I have forgotten my password. What should I do?

If you have forgotten your password you should attempt to recover your password using the 'Forgot your password?' option on the log-in screen. If you are still unable to log in, you may need to create an account. If the problem still persists, please contact us at info@lucidhemp.co.uk.

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